The OPERTIS software is available for download here:
eLOCK eXpert software download | eLOCK eXpress software download | eLOCK EM software download
Update/upgrade of the eLOCK EM software
Please note that updating your eLOCK EM software requires a new activation of your software. You can obtain your activation code from our technical support.
Monday to Thursday from 9:00 a.m. to 4:00 p.m.
Friday from 9:00 a.m. to 2:00 p.m.
Phone: +49 5693 23397-10
Updates are activated free of charge.
Upgrades extend the functionality of your software and are subject to a charge.
How do I recognise an update and an upgrade?
You can recognise an update by the change in the last digit of the release designation, for example from 7.1.A to 7.1.B.
You can recognise an upgrade by the change of the middle and/or left digit of the release designation, for example from 7.1.A to 7.2.A or from 7.1.C to 8.0.A.
Apart from that, please use the setup according to your existing licence, Basic, Professional or Enterprise. There is a charge for changing to a higher licence.